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Other Plans From IndusInd

IndusInd health insurance offers 3 health insurance plans. The premium of these plans starts from Rs. 4718/yr. The sum insured ranges from Rs. 1 Lakh - 5 Cr. Details of the comprehensive coverage provided by the following 3 IndusInd health insurance plans are listed below:

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IndusInd Claim Settlement Ratio

98%

IndusInd

94.21%

Industry Average

Health claim settlement ratio is the percentage of claims settled against the total claims received by the insurance company in a given fiscal year. IndusInd has a claim settlement ratio of 98%, as compared to the industry average of 94.21%.

IndusInd Claim Process

IndusInd supports both cashless claims and reimbursement claims. This section covers the information on how to check IndusInd health insurance claim status, fill IndusInd health insurance claim form, and the claim settlement process.

  1. Once you seek treatment at a networked hospital, contact the hospital’s TPA (Third Party Administrator) desk and fill out a pre-authorization form
  2. The pre-authorization claim form should be filled and submitted within 24 hours of emergency hospitalisation. In case of planned hospitalisations, however, the form should be submitted at least 3-4 days in advance.
  3. Submit the form with a copy of your health card which has been issued by IndusInd with your health insurance policy.
  4. The form would then be sent to the insurance company which would assess it and approve the claim.
  5. Once the claim is approved, the insurance company would settle the hospital bills directly with the hospital.
  6. You should leave your Discharge Summary and all the relevant hospital reports and bills with the hospital for submitting them with your health insurance claim. You can keep a photocopy of all the documents for your records.
  7. Another alternative to get your health insurance claim easily settled is through Turtlemint. Turtlemint offers you complete claim assistance without you having to undertake any hassles. You just have to inform Turtlemint’s claim handling department about your health insurance claim and your work is done. Turtlemint, then, coordinates with the insurance company and helps in getting your claims settled at the earliest. To inform Turtlemint of a claim, you can dial their toll-free number which is 1800 266 0101. You can, alternatively, send an email at claims@turtlemint.com to intimate about your claim. Once intimated, Turtlemint would handle your claim and you can relax.

  1. For reimbursement claims, you have to pay the hospital bills yourself.*When you are discharged from the hospital, collect all the original medical bills and reports along with your Discharge Summary
  2. Submit your claim with IndusInd on all the original medical bills and reports. The company would assess the submitted documents and reimburse you for the medical costs that you incurred
  3. Another alternative to get your health insurance claim easily settled is through Turtlemint. Turtlemint offers you complete claim assistance without you having to undertake any hassles. You just have to inform Turtlemint’s claim handling department about your health insurance claim and your work is done. Turtlemint, then, coordinates with the insurance company and helps in getting your claims settled at the earliest. To inform Turtlemint of a claim, you can dial their toll-free number which is 1800 266 0101. You can, alternatively, send an email at claims@turtlemint.com to intimate about your claim. Once intimated, Turtlemint would handle your claim and you can relax

IndusInd Health Insurance Renewal Process

IndusInd Health Insurance Online Renewal Process

Step 1: Visit the Official Website: Access IndusInd General Insurance's website and select ‘Renewal’

Step 2: Select Your IndusInd Health Insurance Policy you wish to renew

Step 3: You can proceed with renewal either with your mobile number or policy number

Step 4: Confirm 'Existing Policy with IndusInd?': Indicate that you have an existing policy with IndusInd

Step 5: Enter your Mobile/Policy Number, accept the terms, and click 'Renew Policy'

Step 6: Make Payment: Review your policy details and pay the renewal premium

Step 7: Receive Confirmation: Upon successful payment, you'll receive a confirmation email

IndusInd Health Insurance Offline Renewal Process

For offline renewal, you have two options:

Contact IndusInd: Call IndusInd General Insurance's helpline number 022-48903009 for any assistance and in case you are an existing IndusInd customer then contact at 022-4890 2009

Visit a Branch: Renew your policy in person at the nearest IndusInd branch
They also have a self-help corner here for help with any other queries

Turtlemint also allows for an easy and instant policy renewal. Reach out to the nearest Turtlemint expert insurance advisor at www.turtlemintinsurance.com or renew your IndusInd Health Plan by downloading the Turtlemint App here

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